At Trauma Clean 24 Seven, we understand the unique challenges and sensitivities involved in hoarding clean up. Our professional, compassionate team is dedicated to making the process as seamless and stress-free as possible. To ensure a smooth experience, we’ve established a straightforward booking process that ensures clear communication and efficient service. Here’s a step-by-step guide to help you navigate our hoarding clean up booking process.
1. Take Photographs of the Rooms Inside the Property
Begin by capturing clear, comprehensive photographs of all the rooms that require cleaning. These images help us assess the extent of the clean up and plan our approach effectively. Make sure to cover all areas needing attention to give us an accurate understanding of the task at hand.
2. Email Us the Photos
Once you have the photos ready, email them to us at [email protected]. Please include any additional details you think might be relevant, such as specific concerns or areas of high priority.
3. Confirmation and Quotation
After reviewing the photos, we will reach out to confirm if there are any items you wish to keep. It’s important for us to understand your preferences regarding sentimental or valuable items. Based on this information, we will provide you with a comprehensive quote detailing the costs and our availability.
4. Secure Your Booking with a Deposit
To secure your booking, we require a 50% deposit upfront. This deposit confirms your commitment and allows us to schedule our team accordingly. Payment details and instructions will be included in the quote.
5. Professional Hoarding Clean up Execution
On the scheduled date, our team will arrive at the property ready to carry out the clean up. We take extra care to preserve any documents, IDs, and items that may hold sentimental value, ensuring they are kept safe and secure throughout the process. Our professionals work diligently to restore your space to a clean, clutter-free environment.
6. Completion and Full Report
Upon completion of the clean up, we will notify you and arrange for final inspection. After full payment has been made, we can provide a detailed report of the work carried out, giving you a clear overview of the transformation. This report includes before-and-after photos and a summary of items handled as per your instructions.
Contact Us Today
Taking the first step towards a cleaner, safer environment is easier than you think. At Trauma Clean 24 Seven, we’re here to support you through every stage of the hoarding clean up process. Reach out to us today to get started on your journey to reclaiming your space.
Did you know? We offer a range of other specialist biohazard cleaning services including after death clean up, needle clean up and trauma and crime scene clean up. Contact us on 0203 6408 247 or email us at [email protected] for further information.